Terms of Service
These Terms of Service (“Terms”) govern the provision and use of Managed Services provided by iBuy in connection with Amazon Seller Accounts. By engaging iBuy or using the services, you agree to these Terms.
1. Services
iBuy provides ongoing Amazon Seller Account Management and related operational services (“Managed Services”) as agreed with the customer (“Client”). Services may include account monitoring, operational support, reporting, and related activities.
Services are performed only within the scope expressly authorized by the Client through Amazon Seller Central permissions, APIs, written agreements, or other documented instructions.
2. Authorization and Access
The Client is solely responsible for granting, maintaining, and revoking access to its Amazon Seller Account. iBuy does not access accounts without authorization and does not circumvent Amazon controls or safeguards.
The Client represents that it has the legal right to authorize iBuy to act on its behalf in connection with the Seller Account.
3. Client Responsibilities
- Maintain accurate account information and permissions
- Comply with Amazon’s policies, terms, and marketplace requirements
- Provide accurate and complete information necessary for services
- Promptly review communications, reports, and notices
4. No Guarantees or Outcomes
iBuy does not guarantee specific results, outcomes, account reinstatements, sales performance, or approval decisions by Amazon.
Amazon retains sole discretion over Seller Accounts, listings, enforcement actions, suspensions, and reinstatements. iBuy has no control over Amazon’s decisions.
5. Compliance with Amazon Policies
Services are performed in accordance with Amazon policies, Seller Central terms, and applicable API requirements. iBuy does not engage in prohibited practices, impersonation, or circumvention of Amazon systems.
6. Fees and Payment
Fees, billing frequency, and payment terms are defined in the applicable service agreement or order form. Unless otherwise stated, fees are non-refundable.
Failure to pay fees may result in suspension or termination of services.
7. Confidentiality
Each party agrees to maintain the confidentiality of non-public information received in connection with the services and to use such information solely for the purposes of the engagement.
8. Data Protection
To the extent iBuy processes personal data on behalf of the Client, such processing is governed by the Data Processing Addendum (DPA), which forms part of these Terms.
9. Limitation of Liability
To the maximum extent permitted by law, iBuy shall not be liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits, loss of data, or business interruption.
iBuy’s aggregate liability arising out of or relating to the services shall not exceed the fees paid by the Client to iBuy during the six (6) months preceding the event giving rise to the claim.
10. Indemnification
The Client agrees to indemnify and hold harmless iBuy from claims arising out of the Client’s use of the services, violation of Amazon policies, or breach of these Terms.
11. Term and Termination
Either party may terminate services in accordance with the applicable service agreement. Upon termination, iBuy will cease access to the Seller Account and return or delete data in accordance with the DPA.
12. Governing Law
These Terms are governed by the laws of the jurisdiction specified in the applicable service agreement, without regard to conflict of law principles.
13. Miscellaneous
- These Terms constitute the entire agreement regarding the services.
- If any provision is held unenforceable, the remaining provisions remain in effect.
- Failure to enforce a provision does not constitute a waiver.