Services
A clear catalog of iBuy’s Amazon Managed Services. Engagements are scoped per client, performed with explicit seller authorization, and executed in accordance with Amazon policies and applicable data protection standards.
Service Areas
Core OfferingsiBuy provides comprehensive Amazon account operations support. Below are typical service areas; some items require seller-authorized access to Seller Central and/or official APIs depending on client scope.
Account Health & Compliance Operations
Ongoing monitoring, issue triage, and compliance-focused workflows designed to support account stability.
- Account Health monitoring and reporting
- Performance notification tracking
- Policy warning analysis and documentation support
- Compliance-focused operational cadence
Cases & Seller Support Workflows
Structured case management with documentation, follow-ups, and resolution tracking.
- Case creation and ongoing follow-up
- Evidence collection and documentation support
- Escalation tracking and resolution confirmation
- Audit-friendly notes and communication
Catalog & Listing Operations
Catalog structure, listing updates, and diagnostics for suppressions and listing errors.
- Listing creation and updates
- Variation and attribute corrections
- Data normalization and compliance fixes
- Suppressed ASIN diagnostics and remediation support
- Flat file and API-based updates
Inventory & Fulfillment Oversight
Ongoing monitoring and issue tracking across inventory and fulfillment workflows.
- Inventory monitoring and exception reporting
- FBA inbound shipment support and issue tracking
- Stranded inventory and reconciliation support
- Replenishment and aging analysis
Orders & Customer Experience Support
Operational support for order-level investigations where authorized and within scope.
- Order issue investigation support (as authorized)
- Returns/refund trend monitoring (as applicable)
- Operational exception tracking and reporting
- Coordination for resolution workflows
Advertising Support (Optional)
Campaign setup support, monitoring, and reporting as part of a managed service scope.
- Sponsored Ads setup and monitoring
- Campaign reporting and optimization support
- Keyword and structure reporting
- Performance reviews
Reporting & Analytics
Recurring reporting and dashboards used in ongoing account management.
- Sales and performance dashboards
- Operational KPI reporting
- Fee/profitability analysis support (as applicable)
- Exception monitoring
Operational Process & Cadence
Defined cadence and repeatable workflows for predictable operations.
- Onboarding checklist and scope definition
- Daily/weekly/monthly reviews (as scoped)
- Issue triage: identify → document → escalate → resolve → confirm
- Status reporting and communication cadence
Security & Access Controls
Access is seller-authorized and used only for contracted operational needs.
- Seller Central permissions model
- Least-privilege approach whenever possible
- Secure handling practices
- Documented access and scope controls
Next Steps
OnboardingTo discuss scope and required authorization, contact iBuy. For representative examples, visit our Case Studies.